Felix IT Support

Felix IT Support is the IT support company of The Felix Group. We offer practical IT support services for small to medium businesses in Perth and the wider metropolitan area. Whether you are a growing team without an in-house IT department or an established organisation looking to outsource day-to-day technology management, we help keep your systems running smoothly so you can stay focused on your customers and your core work.

Our IT support is available to Perth-based businesses only. NDIS Support Coordination and Connection Services sit with Felix SCC; custom software and consultancy sit with Felix Software; and products such as Currello are sold under The Felix Group — but for hands-on IT help, Felix IT Support serves clients locally across Perth and Western Australia.

Focus on what you do best

Technology should enable your business — not distract from it. When printers fail, email stops syncing, or staff cannot access the tools they need, productivity drops and frustration builds. Partnering with Felix IT Support means those problems are handled quickly by people who deal with them every day.

Instead of troubleshooting networks, patching software, or chasing vendor support tickets, your team can concentrate on sales, service delivery, and growth. Felix IT Support acts as an extension of your business: responsive, knowledgeable, and focused on keeping your technology dependable and secure.

Our IT support services

We support Perth businesses at every stage — from a handful of workstations to cloud-hosted infrastructure:

Workstation and device support

Day-to-day help for desktops, laptops, and peripherals. We troubleshoot hardware and software issues, set up new devices, manage updates, and make sure your staff can work without interruption.

Microsoft 365

Setup, migration, and ongoing administration for Microsoft 365 — including Exchange Online, Teams, SharePoint, and OneDrive. We help you get the most from your subscription with secure configuration, user management, and practical support when something is not working as expected.

Azure networks and virtual machines

Design, deployment, and management of Azure cloud infrastructure for businesses ready to move beyond on-premises servers. We support virtual machines, networking, storage, backup, and monitoring — giving you enterprise-grade capability without the overhead of running everything yourself.

Perth areas we serve

We provide on-site and remote IT support across the Perth metropolitan region, including:

• Perth
• Western Australia
• Australia-wide technology

Who we work with

Our IT support is built for Perth small to medium businesses that need:

• Responsive local help when technology issues affect daily operations
• A trusted Perth partner instead of ad-hoc fixes and internal workarounds
• Microsoft 365 and Azure expertise without hiring a full-time IT team
• Clear communication and practical solutions, not unnecessary jargon

Why Felix IT Support?

Felix IT Support combines hands-on IT support with deep experience in Microsoft technology — alongside sister companies in The Felix Group that build software and deliver NDIS Support Coordination and Connection Services. Perth businesses get support from a team that understands both the basics and the bigger picture: security, scalability, and how technology fits your business goals.